Sunday, October 21, 2012

Best Practices: Converting Face-to-Face Training to Online


Many variables must be considered when converting traditional classroom training courses into online or blended training courses. Blended training courses contain some face-to-face interaction between the student and the instructor, but also contain a significant amount of content is an asynchronous or online delivery method.


Pre-Planning Strategies

Consider using a Course Management System (CMS) or Learning Management System (LMS) to keep all the training content and communication in one central location. In the pre-planning phase of instructional design it is important to evaluate goals and determine which systematic process will be used in the design process. Using the ADDIE model as a framework for the design can aid in creating an effective and comprehensive instructional design (Simonson, Smaldino, Albright, & Zvacek, 2012).


Facilitating Communication

The trainer should consider the practical needs of the learners and find ways to tie in the information with their real life situations (5 Successful, 2010). Utilizing a discussion board for general questions about the course is recommended to give student’s a forum to ask questions to the instructor regarding assignments. Also posting overviews of each learning outcome and module, unit, or assignment objectives (Best, n.d.). Discussion groups designed to allow students to introduce themselves help to humanize the online experience and facilitate more genuine future discussions. Within discussion groups, students should be encouraged to participate and the instructor should encourage the students posts and find ways to draw - less active discussion participants - into the online conversation (Van Duzer, 2002).

 
Using Technology

To create better learning experiences, technology can be used to enhance and add variety to dry technical text documentation (5 Successful, 2010).  Include a variety of delivery methods for the student to review content. This helps to reinforce ideas for students with different learning methods, preferences, and abilities (Best, n.d.).


How does your Role as Trainer Change

In an online or asynchronous learning environment, the role of the trainer changes from knowledge dispenser to the role of facilitator (Easton, 2003). Acknowledging the difference between a traditional lecturer and the online facilitator involves scrutiny of conflict resolution, student engagement and participation.Instructors and trainers should gently guide the student through the learning process by focusing discussing and giving pointers for students to head in a different direction. There is also a lack of visual cues that could indicate student frustration, boredom, or confusion, therefore instructors also need to be proactive. Instructors also need to set a tone in the online environment that encourages group harmony (Easton, 2003).
 
 
 

References

 
5 Successful Instructional Design Best Practices | Wadeware. (2010). Wadeware. Retrieved from http://www.wadeware.net/it-courseware/5-instructional-design-best-practices/

Best Practices in Designing Online Courses. (n.d.). Las Positas College. Retrieved from http://lpc1.clpccd.cc.ca.us/lpc/blackboard/best_practices/

Easton, S. (2003). Clarifying the Instructor's Role in Online Distance Learning. WVU.edu|West Virginia University. Retrieved from http://www.wvu.edu/~itdc/resources/teaching/InstructorRole.pdf
 
Simonson, M., Smaldino, S., Albright, M., & Zvacek, S. (2012). Teaching and learning at a distance: Foundations of distance education (5th ed.) Boston, MA: Pearson.

Van Duzer, J. (2002). Instructional Design Tips for Online Learning. CSU - Chico| California State University. Retrieved from https://www.csuchico.edu/tlp/resources/rubric/instructionalDesignTips.pdf

 

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